4.5
928 reviews
100K+
Downloads
Content rating
USK: All ages
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The TK-Doc app offers the following functions:

- Medical advice: Here you can get general information on your medical questions. You can use the live chat to ask your medical question quickly and easily and also share documents with the doctor, such as medical findings or prescriptions. Or call a doctor and discuss your concerns over the phone. Medical advice is available around the clock, 365 days a year.

- TK online consultation: The TK online consultation for adults and children is the first fully digitalised offer of exclusively remote treatment. You have the opportunity to receive medical treatment via video consultation. The doctors decide on a case-by-case basis whether your symptoms are suitable for remote treatment. In addition to diagnosis and treatment recommendations, the treatment also includes the possible issue of a certificate of incapacity for work, a prescription or a doctor's letter.

- Symptom checker: Whether you have a fever, headache or other complaints - with the symptom checker you can quickly obtain information about your symptoms. Simply answer a series of questions and the tool will generate a list of illnesses that best match your symptoms. This allows you to better assess your health problems and prepare for a consultation with a doctor.

- Laboratory value checker: With this self-disclosure tool, you can check whether your laboratory values are too high or too low. You will find out which illnesses may be behind deviating values, which other laboratory values are important in this context, which measures may be necessary and much more.

- ICD search: What does an abbreviation like ‘J06.9’ on your sick note mean? You can find out quickly and easily in the TK-Doc app. In addition to the medical terms, the common designations are also displayed. For example, the code ‘J06.9.’ stands for the diagnosis ‘flu-like infection’, or quite simply: a cold. Conversely, you can also display the corresponding code for a diagnosis.

- ePrescription: With the ePrescription function, you can now send your digitally issued prescriptions for medical aids directly to medical aid providers. You can find doctors who issue ePrescriptions in the TK-Doc practice search. You can find medical aid providers participating in the project at egesundheit-deutschland.de. Here you will also find further information on this project.

- Expert advice on dental prostheses: Exchange detailed information about your treatment and cost plan and the proposed therapy with experienced dentists from the TK Medical Centre free of charge.

- TK-DoctorGuide: Are you looking for a doctor, dentist or psychotherapist? With the TK-DoctorGuide, you can quickly and easily find the right expert for your needs. Our doctor search lists all registered doctors, dentists and psychotherapists in a clear format, allowing you to conveniently find the right doctor in your area.

We are constantly adding new functions to the TK-Doc app - your ideas and comments help us to do this! Please feel free to send us your feedback to gesundheitsapps@tk.de. Thank you very much!
Updated on
Oct 2, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Health and fitness, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, Health and fitness and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
912 reviews
Tanya
October 2, 2025
Awful experience - would not recommend and disappointed that TK do not offer the options via their website. Claims to be english but the drop down menu only gives german options. I tried several times over 2 days to book an online consultation with NO success - even after receiving a text message saying my booking is confirmed with a link to the app - I was STILL UNABLE to have an online consultation!!!! The call center agents were very friendly but also unable to assist.
Did you find this helpful?
Techniker Krankenkasse (TK)
October 7, 2025
The TK-Doc app is also available in English. Currently, however, only some areas are in English. In the future, the app will be available entirely in English. Have a little more patience. We are sorry that your online consultation did not take place. Just try again. Best regards, TK-Doc
Marcelo Pereira
June 17, 2025
This is a great service, when it works well. The appointment went through for me on the second attempt, and after a quick chat with a friendly doctor, a digital prescription was added to my insurance card. The app could be improved a bit. It currently makes you login repeatedly into TK, even already logged into the TK Doc app.
1 person found this review helpful
Did you find this helpful?
Techniker Krankenkasse (TK)
June 20, 2025
Thank you for your positive feedback and suggestions. We're constantly working to improve our apps, and your feedback helps us do just that. Best regards, TK-Doc
Parham Heydari
May 27, 2025
i tried to call a doctor, he could hear me but I couldn't hear back. also for logging in itbis giving random error for no reason, at the end it logs in some pages are in german and app blocks screenshot so you cannot translate at the end doctor called me so thats why i give 2 stars the app is still 1 star the UI is good though
1 person found this review helpful
Did you find this helpful?
Techniker Krankenkasse (TK)
May 28, 2025
We like to get to the bottom of your matters. To do so, please send us an e-mail to technischer-service@tk.de stating the device you are using, the version of your operating system and a detailed description of the error you have encountered. Kind regards, TK-Doc

What’s new

- technical improvements
- minor bugs fixed