Easily take care of your concerns about health insurance and health digitally in the My BARMER member area. How to save time, paper and postage:
- Use the central BARMER service button (submit applications, request certificates and submit invoices) for quick access - Collect bonus points and choose great rewards - Keep an eye on (children's) sickness benefit payments, aids, dentures, braces, maternity benefit, rehabilitation and care in the compass - Communicate securely with BARMER in your mailbox, receive letters digitally and respond directly - Change personal data, e.g. address or bank details - Use reminder service for preventive examinations and vaccinations - Always have your digital dental bonus booklet with you - View your personal cost overview - If you have forgotten or misplaced your insurance card, download a replacement certificate - Get to know other BARMER services
ACCESS AND SECURITY To protect your data, log in to the BARMER app with your BARMER user account. The so-called security device provides additional protection. This is the smartphone or tablet with which you registered.
Don't have a user account yet? Register in the app. Then confirm your identity digitally, for example with your online ID card. With your access data you can also use other BARMER services, such as BARMER eCare or the BARMER Teledoktor.
REQUIREMENTS FOR USE - You are insured with BARMER - Android 9 or higher - Device with unchanged operating system (no root or similar)
ACCESSIBILITY Information about accessibility and BARMER in simple language can be found at: https://www.barmer.de/ueber-diese-website/barrierfreiheit
Updated on
Sep 22, 2025
Health & Fitness
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
Can't login after latest update, no verification method works. Even got a code via letter, couldn't use it in the app as I was locked in an infinite loop without the prompt to enter the verification code ever popping up. After that I used the code on the Barmer website, as it is described in the letter. I am now locked out of the app. Login in the app opens a prompt to unlock the current device on my 'security device', which doesn't exist. Now I'm stuck in another infinite verification loop.
22 people found this review helpful
BARMER
5 February 2024
We would be happy to offer you our help using the following form so that you can log in again: www.barmer.de/technischer-support We look forward to your message and thank you for your help. Best regards, your BARMER
Chau Bui
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9 September 2025
The app is very slow and too complicated to access to read the messages Barmer sent. It took me 20 minutes and I still couldn't access the messages in the Barmer app. Instead of sending the email notifying I have a message to check in the app, why don't you send the message directly via email to save time and unnecessary efforts???
BARMER
9 September 2025
To protect extremely sensitive data, the security level here is very high, which makes the initial setup quite complex. We are happy to offer you our help at www.barmer.de/technischer-support so that you can use our app without any restrictions. Best regards, BARMER
Oliver Garcia
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16 September 2025
It's ridiculous. We want to see the results from our pregnancy test. We have to download a second Barmer app. To login, we need a pin which we received by regular mail 3 years ago. Who knows where that letter is. There's also the option to request a new pin. You have to download a third app for this. In that app, which doesn't appear to be related to Barmer, you have to login. With what account details? Who knows?! 30 minutes trying to see the results without success. I gave up. This is surreal.
1 person found this review helpful
BARMER
17 September 2025
We understand your disappointment if you were unable to log in. We would be happy to offer you assistance at 0800 333 0060. We look forward to your call. Best regards, BARMER
What's new
- Elektronischer Ersatz für die Versichertenkarte: Jetzt mit QR-Code aus Ihrer Praxis anfordern - Fehler:Weniger Fehler, bessere Performance für Sie