Île-de-France Mobilités

3,0
90,2K reviews
5M+
Downloads
Content rating
USK: All ages
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About this app

Île-de-France Mobilités is there to help you on a daily basis: train, RER, metro, tramway, bus, bicycle, Vélib', carpooling, carsharing... Find the tools and information you need to organize your travel in Île-de-France. Together, let's make traveling easier.

Avoid waiting in line at stations: buy your tickets from your phone!
You can buy the following tickets
- Metro-Train tickets or Bus-Tram Ticket
- One Way from/to Airports (you cannot purchase this ticket if you already have a Metro-Train Ticket charged on your device)
- Navigo day (this fare doesn’t permit you to go to airports, week or month passes
- Special tickets (anti-pollution package, Paris-Visit Passes...)
- Daily Vélib' tickets

Purchased titles can then be recharged on a pass, stored in your phone* or on your compatible connected watch** (giving you the option of validating directly with one of the two).
You can also save your dematerialised tracks from one Android phone and transfer them to another Android phone.
*Service available on all NFC-enabled smartphones from version Android 8 EXCEPT on the Google Pixel, Pixel 2, Pixel 2XL, Pixel 3, Pixel 3XL, Pixel 3a, Pixel 3a xl, Pixel 4, Pixel 4a, Pixel C, Pixel Slate, Nexus 5X, Nexus 6P and Nocturne. For more information, visit https://www.iledefrance-mobilites.fr/titres-et-tarifs/supports/smartphone
** Service available on Samsung Galaxy Watch Series 4 and above (Wear OS 4).

The application also allows you to prepare and plan your trips:
- Find bus stops, train stations and subway stations near you
- Search in real time for your public transport, carpooling and bicycle routes
- Consult the next passages of your lines in real time and all the timetables
- Save your upcoming trips on your phone's calendar
- View public transportation network maps (accessible even offline)
- Follow the pedestrian route for walking sections

Be the first to know and anticipate disruptions:
- Check the Twitter feed of your lines for real-time traffic information
- Be alerted in case of disruptions on your favorite lines and routes
- Stay informed about the state of the elevators in the stations you use
- Check and report on the number of passengers on your route

Personalize your trips:
- Save your destinations (work, home, gym...), stations and train stations as favorites
- Personalize your profile (fast walker, with difficulties, reduced mobility...)
- Select lines or stations to avoid

Favour soft or alternative modes of transport:
- Prefer the proposed bike routes for all your trips
- Book your carpooling and/or carsharing trips, in partnership with the main French players
- Rent a car or a utility for a short period of time by choosing a Communauto car-sharing vehicle from a large choice of stations around you and reserve it without delay for the duration of your choice.

--You already use the Île-de-France Mobilités application and appreciate its services? Let us know with 5 stars!
Do you have any bugs or comments to share with us? Help us improve by sending us your suggestions using the contact form available via the menu.
Updated on
06 Oct 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and App info and performance
This app may collect these data types
Personal info, App info and performance and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3,0
89,4K reviews
Volka
30 September 2025
Initially, I was skeptical about using this app because of so many negative comments here. Nevertheless, I didn't want to pay 10 euros extra for the physical card (with picture), so I used the app for a week during my stay in Paris for the weekly ticket, and it worked well all but one time. At one particular station, it wouldn't let me pass through the check-in gate for the metro. But it was solved by asking the staff member who fixed the issue for me.
Did you find this helpful?
Île-de-France Mobilités
01 October 2025
Hello, thank you for your comment. Delighted if the app made it easier for you to get around during your stay. Have a good day, Maja from the Île-de-France Mobilités team.
Meijiang Gao
17 October 2024
unbelievable terrible, bought a weekly ticket and now shown in the app error report all the time. And I went to the office, they say the online system is different and I have to buy another ticket with them. I guess nothing could be worse then this. One star not only for the app but also for the service office! Perfect, even refund request reports error. I have to take back my words, it vould be worse.
4 people found this review helpful
Did you find this helpful?
Île-de-France Mobilités
18 October 2024
Hello, I regret this situation. I invite you so, to describe this, to mobile-vianavigo@iledefrance-mobilites.fr for analysis and to be able to provide you with an appropriate response. Have a nice day, Jack from the Île-de-France Mobilités team.
Gergely Illés
31 October 2024
Absolute garbage. We bought 4 weekly tickets for the holidays for the phone because otherwise you need to make paper photos for the pass. It is completely unreliable. 1 or 2 person out of 4 always had issues getting in or out in the metro. It's just loading and loading and suddenly it starts to work although there is internet. Or simply just doesn't work at the gate. You just keep trying and then it starts to work. This system is jut not finished, it's in a test phase. Don't install.
8 people found this review helpful
Did you find this helpful?
Île-de-France Mobilités
06 November 2024
Hello, Our apologies for the inconvenience encountered, our teams are working to resolve the problem as quickly as possible. If the malfunction is not resolved on your side, we invite you to go to the station to load a physical pass or buy a transport ticket. Thank you for your understanding, have a good day. Maja from IDFM.

What's new

NEW!
The Île-de-France Mobilités app keeps evolving!
You can now:
- Easily check the status of elevators on accessible routes,
- View available services in Bike Parking areas directly on the map,
- Access the Bike Parking service from the Purchase section and your personal space,
- Report or search for lost items from your personal account,
- Easily check the compatibility of your transport tickets,
Thank you for using the Île-de-France Mobilités app!