
A Google user
Works fine when it works. But the notifications for new incoming emails simply doesn't work, which for me is the whole point of the app - maybe 25% I'm alerted to. I've missed countless work emails on my Android phone and have now had to set up a separate Gmail account for Zoho emails to be forwarded to - which works every time and instantly. Strange they can't get this feature to work because I see alot of complaints about it. Would never trust as my main email for this reason. Get it sorted!
1 person found this review helpful
Zoho Corporation
18 February 2019
@Lukas, sorry to hear about your experience with notifications. Please do share the email address of the account to mail@zohomobile.com for us to have this looked into and sorted out for you. We've noticed certain scenarios with notifications cropping up on certain devices and are working on addressing them. We look forward to hearing from you.

Andonis R
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I decided initially to adopt Zoho mail for all my email needs. I bought Their yearly subscription so I would have all features and decent support. However, if you are looking for an email software to rely on 100% I wouldn't adopt it as your only email client. About 1/3 of their great tools is only available for Zoho mail accounts. Their support lacks timely responses and when they do reply, it's just generic instructions you can figure out on your own. Disappointing 😞 No notifications either!
112 people found this review helpful
Zoho Corporation
02 May 2025
@Andonis, sorry to hear about the experience. Please send over your contact info to mail@zohomobile.com and we will have the scenarios that you've reported, looked into and addressed for you. We look forward to hearing from you.

Sara Cookie
And I'm done with Zoho. Apart from finding the inbox layout not very intuitive, the app inbox only updates every few days, or hidden in another folder, so I *have* to rely on the desktop version. And then not being able to reply to emails because they "looked suspicious" - even though it was a convo I'd already been having. But the last straw was nearly missing an important zoom meeting because the appointment email got sent to spam. Bye Zoho - alot of promise but poor execution
75 people found this review helpful
Zoho Corporation
13 January 2025
@Sara, sorry to hear about the experience. This is definitely not how it should be. We would like to get an understanding into the scenarios that you encountered and have them addressed for you. Please do send over an email to mail@zohomobile.com and we will get back to you. We look forward to hearing from you.