
Baiba Ēdere
Almost nothing works. Can't add lifemiles number, can't pay for anything, screens are all over the place - unclear what to click. If you get to accept T&Cs bit and actually click to read them, once you close the T&Cs, you have closed the previous screen as well and have to start from scratch. To summarise - tedious, annoying, and not fit for purpose.
1 person found this review helpful

Oscar D Saravia
When I purchased a ticket through this app, there was an error regarding the class of the ticket, and I made the first call trying to correct this before the 24-hour deadline. Even so, the Avianca representative refused to help me, trying to charge me a insane amount of money, more than the ticket cost. It was a scam. I called again, and this time, just like the first time, they tried to scam me. Instead of correcting the issue and changing the class of the ticket and charging. It's bad service

Rosie Durango
this app sucks. I am not able to create or log in. there is always an error or/and it freezes. I am so glad I wrote to info down when I purchased the 2 tickets because I am not able to access the info on the app and I was not sent an email. Also, you can only bring a personal not a carry on and I believe it is either $65-$75 for a checked luggage