
judea aspa
Hi! Yesterday I was charged 3,875.00 pesos by WPS OFFICE LITE. I wasn't aware of having any subscription. I may have unintentionally activated a free trial without realizing it would result in an automatic deduction from my GCash account. I did not intend to subscribe or authorize this transaction. I kindly request a refund of the amount that was charged. Thank you!
11 people found this review helpful
WPS SOFTWARE PTE. LTD.
October 16, 2025
Hi, we apologize for the unpleasant experience. Could you please provide your order information (such as order number and purchase UID) to Feedback@wps.com? You can view the order details by logging into the WPS Subscription Center at https://www.wps.com/subscription/?utm_source. We will handle it as soon as we receive your information. Thank you.

Goodluck Igbanibo
OMG this is the best app when it comes to "document affairs". I can create documents/ PDFs easily, edit and lots more. it's features are similar to a computer I'm so happy 😊, but the other advanced features I can't access them due to the subscription🥲... like the AI editor, voice reader, but still it's the best
17 people found this review helpful

Jiro RV Relojo
I was recently charged ₱1,677.14 and ₱2,800.00 by WPS Office lite, but I was not aware of having any active subscription. It is possible that I may have unintentionally activated a free trial without realizing it would result in automatic payments. I did not intend to subscribe or authorize these transactions. Therefore, I kindly request a full refund of the amounts charged. Thank you very much for your understanding and assistance.
20 people found this review helpful
WPS SOFTWARE PTE. LTD.
September 18, 2025
Hello,
Please provide us the order number and wps uid (you can find it by clicking "Me-Avatar-Avatar-User id) at feedback@wps.com, we will help you solve the problem as soon as possible.
Best regards.