Hume Health

Such a HUGE disappointment. I upgraded from the free app for the nutrition data/meal pic upload option. Turns out, the function is not actually available. Can you say "bait and switch"? The milestones creation page doesn't work. The band has not tracked more than 38 steps despite me being on my feet all day. I ordered the Band and Body Pod together and didn't get the BP. Customer service can't tell me when it will ship. For the $$$ spent, this is completely unacceptable.

I am enjoying my hume scale & band, both are working great on my android Samsung Galaxy phone app. One bug has come up recently as the app has stopped counting cals burned & I have reached out to customer service & they are aware of this issue & are working on resolving this issue. Newer tech always has some glitches that have to be worked out, I am hopeful they will resolve it soon. other than that, everything is working great. I also would recommend not connecting your hume to any other apps.

every time I use the scale I make sure that it's connected to the Bluetooth I set my phone down so I can see that the app is going through the different data points but then it never saves the information in the app. customer service has a chat function but they never responded. no response to email either. this was the biggest waste of money!