RIU Hotels & Resorts
4.1star
12.7K reviewsinfo
1M+
Downloads
USK: All ages
info
About this app
With the RIU Hotels & Resorts app, planning and enjoying your vacation has never been easier. Access a wide range of services designed to give you an unforgettable stay, all from the comfort of your phone.
Stay, Enjoy, Repeatā¦ Your trip starts with the RIU Hotels & Resorts app!
What will you find in our App?
ā¢ Quick and easy booking, explore our destinations and find the perfect hotel for your trip. Book anytime, anywhere with total ease.
ā¢ Manage your reservations: see your booking details, make changes and efficiently manage your stays.
ā¢ Skip the lines when you arrive at the hotel and check in directly from the app.
ā¢ Complete hotel information: check schedules for activities and shows, facility details, menus and much more, all in one place.
ā¢ Direct communication with reception for anything you need during your stay. Book our spa services or your table at the main restaurants. Choose from plenty of activities and make the most of your stay.
ā¢ As a RIU Class member, enjoy special rates and extra benefits all year long. Not a member of our loyalty program yet? Join now and get all the perks!
Start your adventure with RIU today! Download the app and take full control of your vacation in the palm of your hand š².
For any questions or suggestions, feel free to contact us at appsupport@riu.com š©.
FOLLOW US:
ā¢ Facebook: /Riuhoteles
ā¢ Instagram: /riuhotels
ā¢ Twitter: @RiuHoteles
ā¢ YouTube: RiuHotelsandResorts
ā¢ Pinterest: /riuhotel
Visit us on www.riu.com
Stay, Enjoy, Repeatā¦ Your trip starts with the RIU Hotels & Resorts app!
What will you find in our App?
ā¢ Quick and easy booking, explore our destinations and find the perfect hotel for your trip. Book anytime, anywhere with total ease.
ā¢ Manage your reservations: see your booking details, make changes and efficiently manage your stays.
ā¢ Skip the lines when you arrive at the hotel and check in directly from the app.
ā¢ Complete hotel information: check schedules for activities and shows, facility details, menus and much more, all in one place.
ā¢ Direct communication with reception for anything you need during your stay. Book our spa services or your table at the main restaurants. Choose from plenty of activities and make the most of your stay.
ā¢ As a RIU Class member, enjoy special rates and extra benefits all year long. Not a member of our loyalty program yet? Join now and get all the perks!
Start your adventure with RIU today! Download the app and take full control of your vacation in the palm of your hand š².
For any questions or suggestions, feel free to contact us at appsupport@riu.com š©.
FOLLOW US:
ā¢ Facebook: /Riuhoteles
ā¢ Instagram: /riuhotels
ā¢ Twitter: @RiuHoteles
ā¢ YouTube: RiuHotelsandResorts
ā¢ Pinterest: /riuhotel
Visit us on www.riu.com
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.2
12.4K reviews
Barbara Turner
- Flag inappropriate
October 25, 2025
horrendous app to have to use. won't book a riu hotel again, whole process just feels clunky. I'm here with elderly parents and there's no way they'd be able to navigate the poor UI - checked in at reception but have to do it again online? nonsense. can't book different groups together? doesn't work for us. its just not practical.
Riu Hotels & Resorts
October 27, 2025
Thank you very much for your comment, Barbara š. We will take note for future improvements āāāāāš². We encourage you to continue discovering all the features of our app š¤š¤©.
Laura Gavin
- Flag inappropriate
October 22, 2025
This app is not helpful when you're at a resort. there is no information as to where activities are located, and I have yet to be able to view a restaurant's menu in the app. It brings me to a page to activate the ability to use my phone as a room key.
Riu Hotels & Resorts
October 27, 2025
Hello! We apologise for the inconvenience. We are pleased to inform you that the issue has now been resolved in the latest update to our appš²ā
. We hope you will update our app and enjoy all its features. If you encounter any problems, please do not hesitate to contact us at: appsupport@riu.comš²āāāāā.
Archie McFarlane
- Flag inappropriate
October 1, 2025
As someone who is turning 60 and not very experienced with booking on the Internet I found this pretty straightforward to book and would recommend it to anyone off my age and who might struggle with the Internet to login and just book.
7 people found this review helpful
Riu Hotels & Resorts
October 2, 2025
Thank you for rating us š¤š„³, we are delighted to see that we are on the right track šāāāāāš². If you are not yet a member of RIU Class, we invite you to join and enjoy our discounts and benefits ššļøāļø
Whatās new
This version brings some improvements to make your experience with our App even more comfortable:
- Full transparency, improving the information in our payment process
- Streamlined search processes, providing a simpler search process so you don't waste time
- Bug fixes in navigation
Thank you for updating and get ready to enjoy!
- Full transparency, improving the information in our payment process
- Streamlined search processes, providing a simpler search process so you don't waste time
- Bug fixes in navigation
Thank you for updating and get ready to enjoy!
App support
About the developer
RESERVATION SHOP, SLU
appsupport@riu.com
CALLE LLAUT (RIU CENTRE. PLAYA DE PALMA), S/N
07610 PALMA
Spain
+34 619 81 00 31
