UBS Safe: Secure documents

4.1
835 reviews
100K+
Downloads
Content rating
USK: All ages
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About this app

THIS APP IS ONLY AVAILABLE TO EXISTING UBS CLIENTS DOMICILED IN SWITZERLAND

The most important information in a safe place – UBS Safe

ID copies, contracts, passwords or banking documents: the UBS Safe App provides a safe place for your data.

Your benefits with the UBS Safe mobile app:
 Store personal documentation such as tax documents, references or insurance policies in your UBS Safe
 Manage your passwords in one place
 Store your banking documents automatically in the UBS Safe

The UBS Safe app lets you access your data anywhere and at any time – even when traveling. If the original document is lost or stolen, you always have a copy at hand.

Here’s how secure it is to use the UBS Safe app:
 All data is stored in encrypted form on UBS servers in Switzerland
 Accessible using the Access App, Access Card, password or Touch/Face ID: you determine the protection level for personal documents and passwords

UBS Safe is only intended to be used by existing customers of UBS Switzerland AG who are domiciled in Switzerland. UBS Safe is not intended to be used by residents outside of Switzerland. The availability of UBS Safe in non-Swiss App Stores for download does not constitute a solicitation, offer or recommendation of a UBS product or service or the intent to enter into any transaction, nor does it establish or constitute a solicitation or offer to establish a customer relationship between the person who downloads UBS Safe and UBS Switzerland AG.
Updated on
Aug 20, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

4.1
809 reviews
Antenore Gatta
October 5, 2024
It crashes, hungs, and finally when you are logged, you try to download an old document and it doesn't work, so you have to open a ticket to make it available again... Quite useless when, on the contrary, it should be a must have application. Quite deceived.
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O K
February 23, 2022
This app feels like an afterthought and is ignored in the whole customer experience context of UBS. For example, it's a core feature of your banking experience (all account statements are shared here), but you can't use the UBS Access App to login. Your most likely better served by juat using e-banking in a web browser where you have seamless integration. Unless of course you continously carry around your access card (or juse one if the alternative options which provide less security)
6 people found this review helpful
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UBS AG
July 14, 2022
Please excuse the inconvenience. Once you enter your contract number in UBS Safe, the option to log in using the Access App will appear. Should the problems persist: May we ask you to send us more information (steps performed & device details) via email to sh-safe-feedback@ubs.com? Thank you for your help! Best regards, your UBS Team
A Google user
February 25, 2019
Login with Access app does not work, very frustrating. From what I see in the reviews, it doesn't allow to download documents outside of it. What's the point of it then?? I'm not reading my statements for fun, I usually need to get them for various reasons! Also, if I'm already logged in with my main bank app why in the world do I have to login again and again and again?? Such a poor poor poor customer experience.
12 people found this review helpful
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UBS AG
February 28, 2019
We’re sorry that you are experiencing technical issues. If your Access App doesn't work, please notify our support team at 0848 848 064, so we can solve the problem. Regarding your review towards the user experience, any suggested improvements are welcome. We work continuously to combine security and user-friendliness in our Apps. Your UBS team

What’s new

- Minor improvements and error corrections.