mkk – meine krankenkasse

4.6
1.16K reviews
100K+
Downloads
Content rating
USK: All ages
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About this app

With the mkk app, your health insurance is always at your fingertips. You can communicate with us quickly, easily, and at any time via your digital mailbox, and conveniently submit invoices and applications. The mkk app gives you everything you need for your health in one place.



What’s included in the mkk App?



Start screen:

Here you will find special mkk services or news about your health insurance. All current topics are displayed in one place so you don’t miss a thing.



Submitting documents:

It has never been easier to submit documents to us. Using the submit button, you can upload invoices, applications, and sick notes – even for your family members.



Digital mailbox:

The heart of the app provides you with a secure and encrypted way to communicate with your mkk service team at any time. Send and receive your messages here.



Replacement certificate for your electronic health card:

Lost your insurance card? The mkk App offers you a special service – you can quickly and easily download a replacement certificate.



Change personal data:

No need to call or visit us in person – simply update your new address or other personal information directly in your personal app area.



Data Security:

Your health data in the mkk App is protected by secure two-factor authentication. Naturally, mkk complies with all legal data protection requirements and continuously implements the latest security standards.



Getting started – how to use for insured persons:

Download the mkk App from the store and register using your insurance details. You will then receive an activation code from us by post, which you can use to verify your account in the app. And there you go – you can now use all the app’s features!



Not yet insured with mkk?

Want to benefit from our wide range of services and our excellent customer service? Join mkk today! Fill out the membership application directly on our website or book a consultation appointment with us (available in English): https://www.meine-krankenkasse.de/mitglied-werden/weg-zu-uns/deine-vorteile

We are here for you. mkk – meine krankenkasse



Feedback:

We continuously improve the mkk App. Your feedback and ideas help us make it even better. Write to us at: app.support@meine-krankenkasse.de

Do you like our app? We would be happy if you leave us feedback and a rating here in the store!



Requirements:

You are insured with mkk
Your smartphone runs on Android 8 or higher
Updated on
Oct 16, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

4.6
1.13K reviews
Leonard Tietz
February 23, 2021
Initially positive reception (was able to submit multiple invoices, however IBAN was not remembered), however it quickly lost my stored fingerprint and I had to re-authenticate using password (it did not even remember the insurance member number). The last few days the app would immediately crash upon starting, even after clearing storage. Now it wants me to sign up again and the sign in button has been animating for 10 minutes.
1 person found this review helpful
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mkk – meine krankenkasse
February 24, 2021
Hello Leonard Tietz, thanks for the feedback. Saving the IBAN is not yet planned. For security reasons, the APP does not remember the insurance number. A few days ago there were technical problems. I recommend that you contact our support at app-support@bkk-vbu.de if you have persistent problems.
Danny Stoone
July 1, 2025
smooth and excellent 👍
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mkk – meine krankenkasse
August 14, 2025
Thank you fpr your review. We’re glad you had an excellent experience.
sindbad 007
January 20, 2025
want to change into German language. not possible in the app.
1 person found this review helpful
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mkk – meine krankenkasse
February 19, 2025
Hallo sindbad 007, toll, dass du die App nutzt. Die Sprache kannst in deinem Gerät einstellen. In der mkk-App selber ist das nicht möglich. Das geht nur über die Systemsprache. Die App unterstützt Deutsch und Englisch. Bei Fragen melde dich gern wieder.

What’s new

We’re constantly improving our app to give you an even smoother, more enjoyable user experience.

What’s new?
- Child sickness benefit can now be applied for using a new, optimised form in the app.
- The complete digital capture of all necessary information means that your applications are processed more quickly – resulting in significantly faster payment.

Yours, mkk – meine krankenkasse

App support

About the developer
BKK mkk - meine krankenkasse
app.support@meine-krankenkasse.de
Lindenstr. 67 10969 Berlin Germany
+49 1525 3461132

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